1. The Do Not Call (DNC) Registry
Businesses that call, SMS, or WhatsApp Singapore telephone numbers for marketing must check those numbers against the DNC Registry first, unless they have clear and unambiguous consent. Keep evidence of every check. Our exports carry a reminder for this reason.
2. Business contact information vs personal data
Under the PDPA, business contact information (name, position, business phone, business address, business email) is treated differently from personal data such as a personal mobile number. Direct mobile numbers should be handled as personal data: collect only what you need, protect it, and honour removal requests.
3. Removal requests
Anyone can ask to be removed from our database via the Remove My Data form. We process requests within 10 business days and suppress the record everywhere: search, exports, and enrichment.
4. Acceptable use
No spam, comply with PDPA and DNC rules, and no reselling of data. See the Acceptable Use Policy. Accounts that breach it can be suspended.
5. Data Protection Officer
Our DPO can be reached at hello@sgbestleads.com. Include "DPO" in the subject line.